ServiceMaster of Ottawa
December 5, 2018
I did not have restoration services per se..Service Master came following a request from CAA Insurance to investigate concerns with my refrigerator and lawn lamp post following the tornado catastrophe in September. They were prompt and efficient in taking photos and filing their report.
December 2, 2018
You were there on day one, on a Saturday, all subsequest visits were scheduled, on time and mostly I appreciated the professionalism of all your staff.
November 22, 2018
Prompt and courteous
November 10, 2018
The experienced staff and how efficient our repairs were completed for the most part We did have a few glitches but once I identified them the problems were resolved
November 1, 2018
Very promp to fix a problem and contact me by phone
October 26, 2018
Very attentive to client concerns and needs. High quality restoration services and great customer service. Very knowledgeable about the best restoration techniques. Can’t imagine going through a disaster like we had (a house fire) without the help of Service Master.
October 21, 2018
It was an emotional time for me, however from the first call (Kaylan) to your company I felt I was in very good hands. She walked me through every step of the process. The demolition team were fantastic (Phil & Miles) not only an expert job but helped by reassuring me that it would be ok. Can't say enough good things about them. Estimator Ryan another wonderful "team member". Another person who made me feel trust that I was in good hands. I want to say that I would and have recommended you people to anyone I see. You have a wonderful team there. Keep up the good work! Sue Clost
October 7, 2018
Kelly Mis1565 Plewes
McDonalds Corners, ON
Quick response and great work, courteous and professional. Very happy with the service.
September 27, 2018
I was very thankful to receive such a fast response to the call from help I made when my house flooded. I talked to the insurance company and your contractors were at my house within a couple of hours. Lisa from Service Master was great on the phone and she helped me understand the process. The contractor who arrived worked very hard and did a wonderful job dealing with everything. Mike was super at explaining how things would be done and keeping me aware of what was going on. I really appreciated all the care they gave my things and how understanding they were to me personally. It is a difficult thing to go through and it really helped to deal with great people.
September 21, 2018
the range of expertise is impressive
April 19, 2018
Dale & Judith Brooks & Mayerovitch
Every person I spoke to was upbeat and reassuring. The company was very organized and sent top sub-contractors that knew exactly what they had to do. Everyone was very professional and did a wonderful job.
April 15, 2018
Very professional service. Great employees
February 16, 2018
Friendly, knowledgeable and responsive staff. Very professional.
February 4, 2018
Ryan, Lisa, James and team were excellent. Very professional providing guidance and support throughout the project. Excellent service.
January 12, 2018
The work was done very professionally. Once each group would finish their assigned work they would make sure the place was left clean before the other crew arrived. Thank you Servicemasters.
December 29, 2017
December 22, 2017
Your staff has customer service down pat. They are polite and have nice personalities. The only complaint I have is that carpets or plastic were not put down when drywall and floor were taken out which left a mess. They cleaned it up at last visit.
December 16, 2017
Thank you to the Service Master team in helping us with our basement restoration. Everyone is so easy to reach and have answers to all of our questions. They are very well organized and have many employees to ensure we have help at every step. We would certainly recommend John and his team without hesitation. [NAME REMOVED] and Pina
December 8, 2017
In the midst of a serious weather even with so many home owners suffering losses, Servicemaster Ottawa responded and took care of us as though we were their top priority. Even with the difficult work load and constraints of the insurance industries rules and procedures to contend with, they find a way to put your mind at ease and get the work done. They are a a solid service oriented, locally owned and operated franchise. Fully recommend them if you need them.
December 5, 2017
Always sympathetic even though extremely busy. Came as soon as able. Quick and efficient service. Kept me informed.