Water & Flood Damage

water

Water Damage Restoration

ServiceMaster Water Damage Clean Up

Speed is the key to successful water damage restoration

If your home or business requires water damage restoration due to a basement flood, damaged plumbing or appliances, or flooding as a result of fire suppression, time is absolutely of the essence.

The effects of a basement flood or other water damage can go quickly from bad to irreparable.  Excess water can promote electrical hazards, cause expensive damage to your property structure and furnishings, and can even lead to the growth of hazardous mold.

That's why ServiceMaster of Ottawa is on call 24/7 to provide you with a reliable lifeline when water damage restoration is needed. You can count on us to provide professional water damage and flood restoration using the industry's best products and techniques.


Fast mitigation is the answer to water damage restoration

Water damage is a significant danger to both homes and businesses. Quick mitigation prevents water damage from spreading, lowers costs and means less stress for you. Waiting to begin water and flood restoration services can cause secondary damage to the structure, carpets, furnishings, and lead to mold contamination. Extreme water damage to hardwood floors can require replacement, and contribute to elevated odours from absorbed water, not to mention costs.

At ServiceMaster of Ottawa, our certified technicians use advanced technology and equipment for our water damage restoration services. This technology removes moisture and promotes effective drying. Drying time can be dependent on the location, duration and source of water damage, building materials and weather. If your home or business has been damaged by water, you want professional water damage restoration services.


We identify the source of the problem and the scope of the damage

A thorough examination by our certified technicians, with the use of specialized equipment such as moisture-detection meters, probes and sensors help to determine the extent of the water damage. This enables us to form the most effective water remediation and restoration plan for returning your property back to normal as quickly as possible and restoring your peace of mind.


We’re There until it’s Done

Our team of certified water damage restoration professionals has the expertise and know-how to navigate from crisis to resolution.  Shoulder to shoulder, our team works in a clear, decisive and results-oriented manner from assessment and mitigation of the water damage through to restoration.   


We are ready to respond to your water damage needs, day or night. Call ServiceMaster of Ottawa today!

Services


Water damage from a basement flood or other source. here’s what to do:

Periodically check the following to ensure they are secure, in good condition and leak free:

  • Hot water tanks, washing machine hoses, dishwashers, refrigerators and ice makers.
  • Clean your gutters every autumn to prevent backup and leaks.
  • Prevent frozen pipes and potential flooding by keeping your home or business heated while you’re away for an extended period of time.
  • Close interior valves for exterior faucets during the winter months.
  • Leave cabinet doors open during extremely cold weather to allow warm air in to help prevent pipes from freezing.

News

Common Causes of Basement Flooding
Common Causes of Basement Flooding

Since basements are built partially if not fully below ground, they’re prone to flooding. For that reason, a basement flood

Read more...

Insights

Tell ServiceMaster

ServiceMaster Restore

Every person I spoke to was upbeat and reassuring. The company was very organized and sent top sub-contractors that knew exactly what they had to do. Everyone was very professional and did a wonderful job.

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D.R.

fast efficient service


C.W.

Very efficient and did a great job


M.C.

promptnes and work ethic of emplyees


L.F.B.

The customer service and flexibility of their service.


Z.G.

Show up on time, do the job properly.


Steuart Mackintosh

Very reliable and quality of service is 2nd to none.


D.M.

He comes when he is supposed to and is not in anyone's way. The carpets are clean after and no odor that bothers people around here.


B.S.

The service provided exceeded all our requested specifications. Schedules & quantities have been met without incident. Your service representative (Jim Lefebvre ) has been excellent to work with, extremely accommodating & responded to an urgent request very well.


Emelia Rizzo

very reliable and professional service


I.P.V.

Meets my week end cleaning schedule needs or during regular business hours. A scope of work for clarity of tasks required and followup by manager for customer satisfaction.


J.D.

They do what they say the first time and are also ways completed on time.


M.M.

The quality of the workmanship and the professional service


L.H.

They were very helpful and polite and prompt. When they said the technician would be there he was and on time.


Steve Hebert

We have enjoyed a very good working relationship with Servicemaster for several years. However, I have yet to meet the recent members of management and have had a few concerns brought to my attention form staff regarding flexibility. Thank you, Steve


P.H.

Service Master has always been very accommodating to us. They always look after us the best that they can.


L.W.

Not sure if we get "specialty cleaning services". We get a monthly maintenance cleaning in our high traffic areas.


A.E.

I noticed that all floors are kept cleaned and bathrooms are always filled with supplies. Garbage and recycling bins are emptied every day.


L.T.

That the company's technicians are thorough and attentive to detail. Nothing misses their view.


N.W.

Job well done with great customer service.


M.H.

Responsivness of staff, consistency of results, on time arrivals and very competitive pricing


C.C.

Work is very well done and always try to accomodate out schedule.


K.B.

timely, friendly service


J.R.

The care and attention provided by the Commercial Sales Manager Cathy Buck and the thoroughness of the entire cleaning process.


C.S.

excellent cleaning services, timely and efficient.


M.E.

Quick and efficient


J.D.

they respond very good to complaints by tenants


W.S.

At 2151 Thurston, our cleaner is attentive to detail and has received a lot of praise from the staff here.


T.P.

The staff, great people to work with.


Ian Eckersley

This is a test response from within ServiceMaster


N.D.

I am very new to this position, so haven't had much opportunity to assess, however I do know that the previous CSA was pleased with the services provided.


A.W.

Reliable, accomodating and friendly.


J.S.

A thorough job with minimal disruption to the day-to-day operation of the store.


D.T.

wORK IS DONE ON TIME AND TO OUR REQUIRED SPECIFICATIONS


D.A.

We like the prop service to know that the job will be in good hands .


S.G.C.

They have done a very professional work. They found exactly the same paint to match the existing, found exactly the same carpet and put the furniture back in place and left the room clean. All the workers were ready to satisfy us and very kind. Good job!


C.

Hi John Cook: I have had your company do several jobs for me and I have been quite pleased and satisfied with each. Installing hardwood floors throughout my house, the installation of a back flow sewer valve, the installation patio stones in the back of the house and the installation an special air exchanger device to remove the Radon Gas in the house. Your company also followed up on a major emergency disaster at the Commercial Condominium property where I am the property manager, after a water main ruptured under the building at 15 Capella court that flooded out16 business units. Another disaster company had been originally called because they are located in the condominium complex. They did most of the initial work removing content and drywall and insulation. Your Mitigation Manager James Hiscoe was called in to look over the situation for me and he pointed out several issue that the insurance adjuster would question. He also advised the Disaster Company of these issues and had they rectify them. When it came time to do the rebuild, they told me they could not, nor would they attempt to finish up the job. They said it was too big a job and told me to call ServiceMaster. When your company was called in I was very pleased with the quality and professionalism of your people on site. Keep up the excellent work and you can rest assured I will recommend your services to anyone who may ask me.


A.C.

The quality of work is great and your representatives are professional and easy to deal with.


C.B.

The fast response, the knowledge and support from the team.


C.B.S.A.

Service and accessibility of the contractor being on top of the situation.


M.I.

fast service for emergency calls


H.R.

It was a residential restoration situation and Service Master was great at keeping me informed as to progress, offering both a higher and lower quote depending on the extend of our needs and also taking the iniative in helping resolve unforseen problems which required co ordinating with third parties such as a plumber


J.M.

fast service very competent service personal


Scott Cardinal

Fast and efficient. Friendly.


L.L.

The response to our request was amazing with a very rapid turnaround time of apporximately 20 minutes to be on site. Both members of your staff were very professional and efficient. Both Serge and Ismail were very responsive to our needs. Thank you again.


M.G.

Very fast response by Jason AppleJohn and Jamie. They know exactly what needs to be done.


A.V.

Fast response Excellent staff!!