ServiceMaster of Ottawa
February 2, 2024
Overall a great experience working with Service Master Ottawa. From initial contacts with the project manager and scoping the job to contractor selection and work planning all the way to project execution and final completion walk through, I had great experience. When there was a problem with contractors, Service Master Ottawa was quick to respond, intervene and address the issue to my satisfaction. Our project manager (Jeff Jerome) was excellent in his timely and clear communications and in ensuring my total satisfaction with each element of the job. I would have no hesitation to recommend Service Master Ottawa to anyone seeking an integrated service provider for restoration projects.
January 22, 2024
Gail & Brian Day
Service master is highly professional and communicates very. effectively. They are polite and professional and work hard to get the job done in a timely manner. I would highly recommend them for any of their service offerings
December 8, 2023
The staff is very polite and vo beyond to please the customer. Also they are very organized and punctual. They work with the customer to make their life easier in difficult time. I am very impressed.
November 26, 2023
The representatives were polite friendly and helpful.
November 2, 2023
From the very beginning of the restoration process, I was able to reach knowledgeable staff who offered great service. The team sent to my home was efficient and professional.
September 9, 2023
Very neat Left everything in order Friendly easy to talk to Gave notice before arrival
June 10, 2023
Mei/Grace Tsing Lai
Service Master is good to send professional contractor to do different jobs. As an ordinary insurance subscriber, there are no way to have knowledge to know what to do when the accident happened. They know what contractor to send. No enquiring to the owner what to do and how much. They make the best decision for you. Get the authorization and deductions, report to the insurance. Thanks very much.
May 13, 2023
Professional crew and quality or work
March 19, 2023
Polite and very professional
March 18, 2023
Professionnal, polite, punctual, friendly
November 23, 2022
I found your staff very nice and they took the time to explain how your jobs would get done. They were patient and would listen to your questions. I enjoyed my experience thank you very much to all the staff l delt with Ashley especially.
June 3, 2022
Great professional people who I was happy to have them in my home for a 4 day clean up Would have given a 10 plus .. I have left three messages in a week for my service master Estimator and yet to receive a return call…my incident occurred May 12, 2 weeks before the storm
June 2, 2022
Fast, efficient, friendly, experienced and responsive. Highly recommended.
March 4, 2022
Lovely service workers. Quickly came to my rescue. Very thorough. Good experience
February 7, 2022
Don Houston and his team have done amzing job of restoration of my condo unit.
December 16, 2021
Mr. Jason Applejohn was a pleasure to work with. He was prompt, professional and was always accessible. He handled our claim as well as arranged the trades people (who were also great!) to demo and reno our bathroom in record time. I highly recommend Jason and his team! We were completely satisfied with the work.
December 12, 2021
Overall restoration went well. When mistakes were made, they were corrected in a reasonable timeframe. My contact kept me informed on what was happening and the schedule of events. Completed work was professionally done. I would have given a 10 rating but still waIting for the few outstanding items to be completed.
January 4, 2021
Very quick, thorough and excellent communication. Thanks!
January 3, 2021
very good tradespeople and timely service
January 1, 2021
Restoration is due to begin on Jan 4. Judging from our experience with Service Master for the emergency cleanup, demolition of drywall, flooring, etc., decontamination, itemization of inventory of contaminated goods and reporting to us with value listing of items lost, we are pretty sure the restoration process will go equally as well. But we will do another assessment after the work is complete if that is okay with you.